about CoZmiK shirts

Our Satisfaction Guarantee

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"Good site. You can really see the designs well before ordering: Dr. Keith J"

At CoZmiK shirts Ltd we want you to be delighted every time you shop with us so we make our returns policy simple.

Our "no quibbles" guarantee means that if for any reason you are unhappy with the garment or item you have purchased, simply return it to us in its original condition within 30 days and we will issue a full refund for the price of the item. We will also be happy to refund the delivery charge if the return is a result of our error.

However, please note that we cannot give refunds or exchange goods that are custom printed therefore it is particularly important when using our custom printed service that you choose the correct size when ordering.

This guarantee does not affect your statutory rights.

    If you are returning garments or other items to us please follow these instructions:
  1. Please advise us of your return using the following e-form.
  2. Please wrap the package securely to maintain the garments in their original condition.
  3. For your protection, we recommend that you use a Recorded Delivery Service.
  4. Send your package to: Customer Services, CoZmiK shirts Ltd, 38 Avenue Road, Farnborough, Hampshire, GU14 7BL, United Kingdom.

Returns E-Form

Please complete and send this e-form before you send your returned garments/items. If for some reason you are unable to use this form, please e-mail the information requested in the e-form to info@cozmikshirts.co.uk.

Order Number (this can be found on our receipt):

Your Name:

Your E-mail address: *

Your Telephone: *


(*) We're only likely to contact you if we've not received your returned garments/items.

Details of the garments/items you are returning and your reason
(this helps us to improve our service)


The action you would like us to take.
Provide a replacement shirt (same design and shirt style)
Provide an alternative shirt (different design or shirt style)
Provide a refund (once we have received your returned shirt/s)
Another form of action, please specify

We're sorry you have not been completely satisfied on this occasion but we hope we can serve you better in future.

Thank you for shopping at CoZmiK shirts Ltd
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FAQ
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Email: info@cozmikshirts.co.uk
Copyright CoZmiK shirts Ltd, 2010